Company Name: OFARGO CO.,LIMITED
Company Address:Unit A7,12/F,Astoria Building, 34 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong.
The use of DePango is governed by the terms and conditions listed on this page. Please review these terms carefully before completing your purchase. By accessing and using this website, you indicate your acceptance of these terms. These conditions apply to all products available through DePango. When you place an order on this site, you, as the customer, agree to abide by the terms outlined here. DePango retains the right to update the website and modify these terms at any time without prior notice.

If a product you have ordered is listed at an incorrect price, we will notify you and provide the option to repurchase the item at the accurate price. Should an item be out of stock at the time of your order, you may elect to wait until it is restocked, adjust your order, or cancel the order and receive a full refund within 10 business days.

Delivery

1.Shipment within 2 business days (custom orders within 15-22 business days)
2.Delivery timeframe (12-15 business days) for Europe and the Americas.Please note that delivery times are beyond our control and may vary for different regions.

Payment Methods and Delivery

We use credit cards as our payment platform, including mastercan.

After-Sales Service Defective Products

You have 24 hours after delivery confirmation to inspect for defects. Please note this policy does not cover damage caused by mishandling (e.g., dropping).

Defective Product Claims Process:

1. Immediately photograph or videotape the defective item and contact us.
2. For defects arising from shipping or improper use, we will send a replacement with your next order.

Customs

If your delivery address is located outside China, the recipient is responsible for adhering to all applicable laws and regulations of the destination country or region. Be aware that local customs authorities may apply additional charges—including import duties, taxes, or other fees—for which you are solely responsible. Please note that DePango is not liable for any of these charges.

Age of Consent

Vape products are restricted to customers aged 21 and above. By accessing this website, you agree to our Terms and Conditions. When placing an order with DePango, you confirm that you are at least 21 years of age.

Nothing in these Terms and Conditions limits or alters the statutory rights of the purchaser.

Should you have any questions about these Terms and Conditions, please feel free to reach out to us.Please send an email to shop@depango.cn or WhatsApp +852 4732 2193 before placing your order.