Please note that all duties, taxes, VAT, and shipping-related fees are not covered by us. Customers are responsible for paying these charges. We are not liable for packages that are seized or held by customs or other authorities, nor for any fees related to international import duties.
Shipping Policy
Your parcel will be shipped from China.
1. Shipment within 2 business days (custom orders within 15-22 business days)
2. Delivery timeframe (12-15 business days) for Europe and the Americas.Please be aware that shipping timeframes are outside of our control and may differ depending on your location.
3. Once we’ve shipped your order, you’ll receive an email with your tracking number. You can use it to check your delivery status on our shipping carrier’s website.
https://www.17track.net/en
Please note that it may take 1-2 days after shipping for updates to appear on the tracking website.Please feel free to contact us with any questions.
4. You may cancel your order or update the shipping address at any time prior to the shipment of your items. Please note that once your order has been dispatched, we are unable to accept returns or modify the delivery address.
Not sure if we ship to your area? Feel free to reach out to us at info@depango.cn,WhatsApp +852 4732 2193.